ATB Financial

ATB Financial: Client Care


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Sector: Finance and Insurance

Organization Description

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At ATB Financial, we put people first. We got started in 1938 to help Albertans through tough economic times. In that time, we’ve grown and changed from one small Treasury Branch to become the largest Alberta-based financial institution, with assets of $56.6 billion. Along the way, we’ve transformed people’s understanding of what banking can–and should–make possible. And we’re just getting started.

Today, ATB’s more than 5,000 team members love to deliver exceptional experiences to more than 800,000 clients through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres, and our digital banking options. Everything we do is focused on how we can serve Albertans—from providing expert advice and supporting entrepreneurs to helping Albertans buy a home and grow their wealth.

In 2021, on the heels of ATB being recognized as the #3 best place to work in the country, ATB Financial was named one of Canada’s Great Places to Work for Mental Wellness. For the past few years, we’ve enjoyed being recognized as a top 3 employer by Great Place to Work Canada. In the past, we have also been recognized amongst:

  • Best WorkplacesTM for Giving Back
  • Best WorkplacesTM for Inclusion
  • Best WorkplacesTM for Women
  • Best WorkplacesTM for Mental Wellness
  • Best WorkplacesTM in Financial Services and Insurance
  • Best WorkplacesTM for Millennials and Best Workplaces in Alberta (2019)


If you’re looking for a one-of-a-kind culture that puts having fun every day right up there with doing what’s best for our clients, you’ll discover it at ATB. Here, you’ll find mentorship and guidance from inspiring leaders who want to see you succeed and grow. Dig into your strengths, try your hand at new roles and embark on a career journey that’s a journey of self discovery, too. You’ll be in good company with 5,000 other ATBers (and Albertans) who are doing the same.


Today we are here recruiting for the Call Centre Specialist position. For any questions about our Client Care Centre please reach out! Otherwise take a look at for all of our current opportunities.

Please note: we require a fully flexible schedule in this role. Shifts can range from Monday to Sunday and the hours are between 7am and 11pm so your 8 hour shift will fall between those hours.

We also require team members to work from our ATB Campus location twice per week, located in northwest Calgary.

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